As all of our items are custom design items, most items take 3-4 business days to fulfill prior to shipping. Once shipped, orders are generally received within 4-5 business days. Total time from order to doorstep is approximately 1-2 weeks.
Once your order has been shipped, you will receive a confirmation email, with tracking number. We use UPS and USPS as our shipping carriers.
While we do everything we can to ensure a timely delivery, Tattered Halo cannot control the mail service once an item has shipped .. even tho we'd like to. Once shipped, Tattered Halo, is not responsible for any lost or stolen packages.
Yes, we ship worldwide. Shipping cost is usually $15-$20 USD, depending on items and weight. Customer is responsible for customs and duties fees.
Holiday Shipping Times:
Above shipping times do not apply to Black Friday through Christmas. We will try to update shipping times via our website during this holiday season. Other holidays may impact shipping times also.
Some items require a longer processing time to fulfill. We may split your shipment into multiple shipments in order for you to receive your item(s) as soon as possible. If this is the case, you will receive separate shipping notices and tracking numbers for each shipment.